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Systems Administrator (Position Code: 019)

posted Jul 1, 2016, 12:47 AM by Allene Gonzales
  • Administer a Microsoft Windows Server environment including Active Directory, DFS, DHCP, DNS, IIS, printing and group policy, SCCM, Citrix XenApp and VMware vSphere.
  • Work trouble tickets from Service Desk application and monitor team work queue.
  • Apply updates and patches to systems regularly.
  • Run audit reports against server environment for audit compliance.
  • Review documentation regularly, create and update when necessary.
  • Troubleshoot hardware and software problems.
  • Review daily logs, perform daily tasks and work on team projects as assigned.
  • Participate in a rotating on-call schedule for 24/7 support.
  • Support the efforts of the Tech Support team as second or third level support.